PRIVACY POLICY

Entryvent is a cloud-based platform offering end-to-end event management solutions, including registration, ticketing, check-in, badge printing, access control, event websites, mobile apps, lead scanning, as well as on-site rentals and support services. Our office is at Suite 907, Dusseldorf Business Point, Al Barsha 1, Dubai, United Arab Emirates.

In this policy, references to ‘we’, ‘us’, or ‘our’ pertain to Entryvent and all associated entities using our products and services.

We collect data about you when you provide us with your information as an event organizer or attendee registering for events on Entryvent. This data is gathered through our website, SMS, phone calls, emails, letters, and other correspondence, as well as in person during online or onsite registration. Entryvent will have information about you if (a) you provide it, (b) we automatically collect it through browsers, devices, and servers, or (c) we obtain it from third parties such as federated authentication service providers or social media sites.

We collect information about you only if needed for a legitimate purpose. This may include:

• Account Signup: When you sign up to host or attend an event, we ask for your name, contact number, email address, and company name (for business users).
• Event Registrations and Form Submissions: We collect information when you register for events, subscribe to newsletters, participate in surveys, or request support.
• Payment Processing: For purchases, we collect your name, contact, and payment details. With your approval, we may store the details securely for future transactions.
• Testimonials: We may post testimonials about your experience with us, including your name. To update or delete your feedback, please email us at contact@entryvent.com.
• Interactions with Entryvent: We may record and analyze your interactions via email, phone, and chat to improve our services.

We use your personal information responsibly to improve our products and services and enhance convenience and efficiency. Specifically, we use your information to:

• Improve and customize your Entryvent experience by analyzing interactions.
• Prevent fraudulent activities, report spam, and protect the rights and interests of users.
• Communicate about products, services, policy changes, or important notices.
• Comply with applicable legal requirements, industry standards, and our policies.
• Provide customer support: respond to your queries, feedback, and suggestions.
• Maintain your account, enable collaboration, and provide hosting and data backup.
• Update and analyze records, identify new customers, and provide relevant
• Inform you about new updates, offerings, events, offers, and promotions.
• Produce useful AI algorithms to record attendee behavior and interests.

We may also use your information for promotional purposes, such as emails about new features or updates to Entryvent. You can opt out of these emails at any time. We never send bulk spam emails.

Your information on the Entryvent platform is never shared, sold, rented, or misused for commercial purposes. If you wish to remove any shared information, please email us at contact@entryvent.com.

We use cookies to monitor visitor statistics, including how many people have visited our website, what technology they use, time spent on our website, pages surfed, etc. This helps us improve our website, personalize your visits, remember your preferences, and recognize you on subsequent visits for a more customized experience, thereby helping us develop our services for you. Please note that you are not obligated to accept all cookies to visit our website; however, if you delete cookies or refuse to accept them, some features or pages of the website may not work properly, and you may not be able to store your preferences.

At Entryvent, we prioritize data security. We are certified to industry standards and have implemented administrative, technical, and physical safeguards to prevent unauthorized access, use, modification, disclosure, or destruction of your information. Your data is stored in data centres with the highest standards for privacy and security, using end-to-end encryption.

We will not disclose your information to third parties or individuals except as required by law for national security, taxation, or criminal investigations. We will never sell or rent your personal information to other organizations.

We retain your personal data only for as long as necessary or as required by law. Personal information in our electronic and paper filing systems is securely destroyed or deleted when no longer needed.

The internet is not completely secure, and no platform can guarantee 100% protection. While our IT department vigilantly monitors for potential security breaches, it’s crucial for you to be responsible for how you share information online. Please note that Entryvent cannot be held liable for intentional alteration, distortion, or misuse of personal data resulting from careless or indiscriminate use of such information.

As a data subject, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal information that we hold.
• Right of Rectification: You can modify your personal data if it is inaccurate or incomplete.
• Right to Be Forgotten: In certain circumstances, you can request the erasure of your personal data from our records.
• Right to Object: You can object to certain types of processing, such as direct marketing, automated processing, and profiling.

We keep our privacy policy under regular review. We will inform you about the changes made by the date it was last updated.

If you require further clarification or have questions, please email us at contact@entryvent.com. If you no longer wish to receive direct marketing materials, click on the ‘unsubscribe’ link on the email communication.

16 July 2024